6 Little-Known Secret Tricks To Turn Strangers Into Customers And Customers Into Advocates

The best way to make a sale is through word-of-mouth. This is because the people who know you the best are the ones who are most likely to recommend your products and services to their friends, family, and colleagues. But it’s not enough just to have satisfied customers.

You need to ensure that they have a genuine enthusiasm for your brand so that they will want to share their experiences with others. You need them as brand advocates. Here are some little-known secret tricks that will turn strangers into customers and customers into advocates.

Know Your Customers

It’s essential to know your customer, and you need to know what they want, what they like, and their needs. If you can’t honestly answer the question, “What does my customer want?” then you may have bigger problems than just a bad reputation online.

Appreciate Your Customers

When it comes to creating advocates for your brand, it pays to be nice. The more you appreciate your customers, the more likely they are to become an advocate for you and your business. If someone has had a good experience interacting with your company, they will likely tell others about it, especially if they feel they were treated well during the process.

Establish a Memorable Onboarding Process

Onboarding is a vital customer journey, but businesses often overlook it. This is the first impression they’ll have of your company, so it needs to be memorable and engaging enough that they want to come back for more. It should also provide valuable information about what they should expect from your company.

Give Them Exciting News

Once someone has finished the onboarding process and made it through the first few weeks of using your product or service, it’s time to give them some exciting news that will encourage them to continue using your product or service regularly. This could be anything from discounts on premium features to exclusive news about upcoming events or promotions that appeal to their interests.

Create a Customer-Centric Culture

The best way to ensure that your brand gets talked about is by having an environment where your employees love working there and want to share their experience with others. This means having clear company values, creating a culture where everyone feels like they matter, ensuring everyone knows what they’re doing at all times and giving them autonomy over their work. Hence, they feel empowered and engaged in what they’re doing.

Amplify Your Presence

There are many ways you can amplify your presence online, from social media marketing to blogging and email marketing. Still, the most important thing you need to do is create content that resonates with potential customers and gets them excited about what you have to offer them!


It’s all about noticing patterns and then taking action. This can be a real challenge, especially if you must be in the habit of doing it. But once you take those steps, you’ll find that your ability to draw on the knowledge that you’ve gained from these experiences will separate you from other businesses and elevate your marketing efforts accordingly. So don’t get so caught up in what-if scenarios that you miss out on what is readily available. Just like with these little-known ideas–we suggest you try them out and see which works best for you.

Social Media Marketing by Glen Huff

Hi, I'm Glen Huff!

Blogger, marketer, and coffee addict. I constantly have my head involved with the inner workings of the internet. I have a love-hate relationship with Social Media, SEO, PHP, and algorithms. With the industry constantly changing, it's hard to know what works.

This blog aims to take my 13 years of marketing experience and give you a clear path to success. My passion is helping business owners thrive online. I hope this blog becomes a valuable resource to you. May your funnels and social media campaigns shower you with leads.

It can be a difficult task to plan social media posts. What should you share with your followers? What will you post today, tomorrow, or the next?

I recently updated my article on this topic. It’s called: 121 Social Media Post Ideas – Never Get Writer’s Block Again! 

Leave a Comment